Our Digital Identity Verification process uses VirtualVOI, a secure third-party online verification platform that matches your face to your photographic identity documents and verifies your identity documents against government sources.

VirtualVOI is an accredited provider under the Australian Government’s Trusted Digital Identity Framework and any data that you upload through this service is stored securely in Australian hosted data centres.

VirtualVOI is operated by Dye & Durham and is used widely by many financial institutions and other businesses across Australia. However, if you do not wish to use our Digital Identification Verification process, we also provide a manual process for verifying your identity.