Why do I need to provide my bank statements online? Is the process secure?

At Inviva, we use technology to make our application process as quick and easy as possible. We only ask for the data we need, and your data is protected by the highest level of security at each step of the process.

To help us understand your financial situation, we ask you to provide 90 days’ worth of bank statement data. Unlike the old days of scanning and emailing statements, or sending paper copies through the mail, today the most secure and efficient way to do this online.  

We know that many customers are cautious about sharing their data. This is why we use a secure service provided by Illion, one of the most trusted providers of data services to banks and governments across Australia.

Using Illion's platform, your account transactions can be analysed in as little as 30 seconds, which allows us to process your application quickly.

How does it work? And what makes it secure?

During our online application, we ask you to authorise Illion to access your banks’ online portals (on a one-time basis only) with your login and password.   These details are encrypted before being passed to your bank, and then securely discarded.  Illion’s system then retrieves the statement data, to provide a report to Inviva, which we store securely with your application.  Inviva never has any access to your login details.  

If for any reason you are unable to upload your bank statements, just call our Inviva experts on 1300 222 223 who can guide you through the process.  

This can be done in two ways: either by you authorising Illion to access your banks’ online portal on a one-time basis to retrieve the data, or by uploading copies of your bank statements directly.

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